UUBD App Privacy Policy: Data Protection and Cookie Controls

What information is

When the UUBD App is launched, some logs are automatically collected, including device type, browser information, IP address, and session time

The same basic log policy applies to users coming from Dhaka or Chittagong; using bKash, Nagad, and Rocket only shows the transaction reference, not private conversations

Server Logs

Time, page, and error code are submitted per request

Device Information

Android version, screen size, and network type are recorded

Session

Temporary authentication tokens are kept to maintain login state

Cookie Preferences

Cookies are used to remember language, security, and view settings

Data Retention

All data is not kept in one place forever; there are separate time limits for security, error analysis, and abuse prevention

General logs stay 30 days; security-related records may be kept up to 180 days, but if not needed they are purged earlier

Session data related to UUBD Login and UUBD Register is kept for a short time so you can log in again quickly

Who can view data

Not all team members can view data; only a limited number of admin staff, security analysts, and authorized personnel can view

Access rights are divided into different levels; logs of each view and change are kept, so who has viewed what and when can be tracked

Forensics and abuse investigations

If unusual logins, repeated failed attempts, or strange connection behavior are detected, records are reviewed separately to improve account security and platform status

If needed, the security team aligns timelines to review; if a user’s device using UUBD Download or UUBD APK has a problem, the logs help quickly identify the cause

Many Bangladesh users access with slow networks, so the main aim here is to keep small packets, fewer redirects, and clean session traces

Your Rights

You can learn about your data, request corrections to inaccurate information, and disable some cookies

If you believe any record has remained longer than it should, contact the support team; they will verify and, if necessary, correct it

Quick Info

Privacy FAQs

This policy clearly states server logs, cookies, and your controls

Ultimately, privacy, data protection, and cookie controls are handled together in the UUBD App